Privacy Policy

Welcome to CowMart! At CowMart, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our website and related services (collectively, the "Platform").

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.

1. Introduction

CowMart ("we," "us," or "our") values your trust and is dedicated to maintaining transparency in how we handle your information. This Privacy Policy describes:

• The types of data we collect
• How we use and safeguard your data
• Your rights regarding your data

If you do not agree with this Privacy Policy, please refrain from using our Platform.

2. Information We Collect

We collect information to provide you with a seamless experience on our Platform. This includes:

a. Information You Provide to Us

• Personal Details such as your name, phone number, email address, and delivery address when creating an account or placing an order.
• Payment Information including credit/debit card details and billing address when processing transactions.
• Communication Data like when you contact our customer support.

b. Information We Collect Automatically

• Device Information, including your IP address, browser type, and operating system.
• Usage Data, such as pages visited, time spent on the Platform, and interactions with our features, collected through cookies and similar tracking technologies.
• Location Data to assist in providing location-specific products and services.

c. Information from Third Parties

We may receive information about you from third parties, such as payment processors or marketing partners, where applicable.

3. How We Use Your Information

We use your information to:

• Deliver products and services, including processing and fulfilling orders.
• Communicate with you about orders, promotions, and updates.
• Provide personalized recommendations and enhance your shopping experience.
• Analyze and improve our Platform's performance and usability.
• Comply with legal and regulatory obligations.

4. Sharing of Information

We maintain strict control over your data and will only share it in the following situations:

• Service Providers: With third-party partners that assist in delivering our services, such as payment processors, delivery agents, and IT service providers.
• Legal Compliance: If required to comply with laws, regulations, or enforceable governmental requests.
• Business Transactions: If we undergo a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
• Customer Consent: With your explicit consent for other purposes not listed above.

5. Data Security

CowMart implements industry-standard security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular audits. However, please note that no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Retention of Data

We retain your personal data only for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer required, we securely delete or anonymize it.

7. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: You can access and update your account information through the Platform or by contacting us.
• Data Portability: Request a copy of your information in a structured format.
• Deletion: Request the deletion of your data, subject to legal and operational considerations.
• Withdraw Consent: Revoke previously granted permissions to process your data.
• Complaints: Lodge a complaint with the relevant authority if you believe your data has been handled improperly.

To exercise these rights, please contact us using the details provided in the Contact Information section below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your browsing experience by personalizing content.
• Analyze website traffic and understand user behavior.
• Deliver targeted advertisements.

You can manage or disable cookies through your browser settings, though doing so may affect the functionality of the Platform.

9. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of these external sites. We encourage you to review the privacy policies of any third-party websites before providing any personal information.

10. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page, and the "Last Updated" date at the bottom will be revised. Continued use of the Platform after changes are made constitutes your acceptance of the updated policy.

11. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

• Email: enquiry@cowmart.in
• Phone: +91 81110 74074

We are here to assist you and address your concerns promptly.

Last Updated: Nov 04, 2026

Thank you for choosing CowMart for your quality farm essentials! Your trust means everything to us.